Click on the link below to submit a complaint:
Filing a Complaint Against a Nurse or Nursing Assistant
The Board of Nursing is the state regulatory agency that issues your license/certificate, regulates your practice, conducts investigations and may impose discipline against a licensee or certificate holder. These regulatory functions are the process by which the Board fulfills its mission to protect the public’s health, safety and welfare through effective regulation of nursing.
Important information when filing a complaint through the complaint portal:
- The full name of the nurse or nursing assistant, including license type (APRN, CRNA, RN, LPN, CNA) and number if you know it. (If you do not have the complete full name of the licensee/certificate holder, enter unknown in the name text box)
- The date(s) the event or incident occurred, including the approximate time of day or shift, and where it took place (facility and/or specific location).
- What specifically happened? Was anyone else present or aware and their names; Was a client involved and the name of the client.
- Provide any documentation you are legally able to obtain that supports the complaint, for example a witness statement from others or medical records.
- Your full name, address and phone number(s)
- If you have difficulty submitting a complaint through the complaint portal link, contact our office at 888-590-6726 for assistance.
A Nurse’s Responsibility to the Board
If you know of a violation of the Nevada Nurse Practice Act by a coworker you must evaluate your responsibility to report to the Board. Know that if you submit a complaint to the Board, the nurse or nursing assistant is always given due process. A thorough investigation will take place before a determination is made to close the complaint, or to impose any disciplinary action. Review NRS 632.472, the state law that addresses mandatory reporting. When you are in doubt about what to report, always contact the Board for clarification.
The following are examples of violations that should always be reported to the Board, but know that this list is not all inclusive and each incident must be evaluated carefully for compliance with mandatory reporting statute: Positive drug screens; Impaired practice; Drug diversion or narcotic documentation discrepancies; Any violation that results in client death; Any violation that results in patient harm that requires additional hospitalization or medical intervention that otherwise would not have been necessary; Patient abandonment.
Frequently Asked Questions
|What Happens When You File a Complaint? Click here to download the Complaint Fact Sheet for Consumers|
|What Happens If a Complaint is Filed Against You? Click here to download the Complaint Fact Sheet for Nurses and CNAs|